Negotiation Skills

The aim of this course is to develop the negotiation skills of business owners and managers to help them fully comprehend the methods and structures behind effective negotiations.   Participants will be equipped with beneficial tips on how to complete successful negotiations, both nationally and internationally. They will be taken through various steps which will help them to identify the difference between, being an effective negotiator, being assertive and being argumentative

Topics include the following:

• Types of communication
• Identifying a good negotiator
• Negotiation styles
• Negotiation in practice
• Room layout and location
• Improving your Negotiation Skills
• Questioning Skills
• Listening Skills
• Behaviour Types – Assertiveness and Negotiation
• When Negotiation goes wrong

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