Critical Conversations
At some stage or another we will all have to engage in a conversation that has to deal with a difficult or controversial issue, this is not an inviting prospect. This training course has been designed to equip learners with the tools necessary to be able to prepare and resolve critical issues to all parties’ satisfaction.
Topics Include the Following:
- Preparing for a Difficult Conversation
- Know How to Approach a Difficult Conversation
- Dealing with Stresses Associated with Critical Conversations
- Awareness of Body Language
- Being able to Take and Give Criticism
News
From the Classroom to The Dragon's Den!
2010-04-20
The staff at Innovo Training and Development wish to congratulate Mark O’Loughlin of Hidbin.ie who successfully pitched to RTE... moreThe Green Shoots of New Business
2010-04-20
Spring 2010 has been another busy quarter for Innovo Training and Development. During the last 3 months, we have successfully d... moreSee all news
Articles
Taking time to manage your most precious resource
Taking Time to Manage Your Most Precious Resource
As another New Year dawn’s people naturally start to assess their lives... more
Networking for Success – Part 2
How do I identify my network?
In last months Networking For Success article we examined the concept of Networking and saw h... more
See all articles
Other courses
• Train the Trainer
• Effective Customer Service
• Developing Sales Skills
• Start Your Own Business
See all other courses
Innovo Training and Development are a FETAC Registered Provider
